How to delete your data

Ginza Japanese Restaurant and Ginza Deli (GINJA ORTIGAS INC.)

Ask us to delete everything

1. Send us a message saying "Please delete my data" in the chat you used with us (Facebook Messenger, Instagram, WhatsApp or Telegram), or email privacy@ginzaph.com.
2. Our team erases your guest record within 30 days and tells you when it is done.

On Telegram, straight away

Send /forgetme to our Telegram assistant. It deletes that conversation and any phone number you shared with it at once. To also delete your guest record and bookings, ask us as above.

What is deleted

• Your name, phone number, email, birthday, address, social media handles and notes about you.
• Your conversations with us, and the link between your chat account and your guest record.
• The name and contact details on your bookings.

What stays, without your name

Sales and visit figures (for example, a table of four on a given day) stay in our books because tax law requires them, with no name or contact details attached. Backup copies are replaced within 30 days.

Read our full privacy policy.